{"id":19675,"date":"2023-12-29T14:06:00","date_gmt":"2023-12-29T13:06:00","guid":{"rendered":"https:\/\/ericfischer.eu\/?p=19675"},"modified":"2024-12-21T08:44:03","modified_gmt":"2024-12-21T07:44:03","slug":"kommentar-wieder-wird-die-deutsche-digitalisierung-komplizierter","status":"publish","type":"post","link":"https:\/\/ericfischer.eu\/en\/2023\/12\/29\/kommentar-wieder-wird-die-deutsche-digitalisierung-komplizierter\/","title":{"rendered":"Comment: Digitalization in Germany becomes more complex again"},"content":{"rendered":"<p class=\"translation-block\">Digitalization has captured many areas of daily life in recent years, including administration with its countless applications. To make it easier to identify oneself for digital applications, a new identity card was introduced in Germany, which can be used not only as a physical document but also as an eID (Electronic Identity). Unfortunately, the federal government has made a decision that could negatively impact the acceptance of this useful tool: <a href=\"https:\/\/www.heise.de\/news\/E-Perso-Regierung-streicht-kostenlosen-Ruecksetzbrief-fuer-Onlinefunktionen-9583239.html\" target=\"_blank\" rel=\"noreferrer noopener\">The free reset letter has been abolished<\/a>. The background is the costs associated with the letters, which now must be saved through <a href=\"https:\/\/www.tagesschau.de\/inland\/innenpolitik\/bundesverfassungsgericht-nachtragshaushalt-102.html\" data-type=\"link\" data-id=\"https:\/\/www.tagesschau.de\/inland\/innenpolitik\/bundesverfassungsgericht-nachtragshaushalt-102.html\" target=\"_blank\" rel=\"noreferrer noopener\">the budget decision<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The problem with forgotten PINs and lost PIN letters<\/h3>\n\n\n\n<p>The electronic identity card undoubtedly has many advantages. It primarily enables secure identification on the internet, especially for digital administrative processes and for opening bank accounts. However, many people still do not utilize all the features of the card, particularly the online identification function, which is unknown to many.<\/p>\n\n\n\n<p>One of the biggest problems faced by users of the eID is forgetting the PIN and misplacing the PIN letter, which is sent by mail along with the identity card. Until now, it was possible to request a free reset letter by mail to reset the PIN. With the abolition of this service, users now face a more complicated process: instead of conveniently requesting the letter from home, they must go to the office in person and set a new PIN there.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The looming decline in acceptance for online applications<\/h3>\n\n\n\n<p>The decision to abolish the free reset letter could have a domino effect. If users find the procedures associated with the electronic identity card to be too cumbersome, their willingness to use the eID may decrease. Since very few people remember the PIN when applying for a new identity card and have also misplaced the PIN letter, a significant barrier to using online services is now being created. This, in turn, could lead to applications and processes that require the online identification function being increasingly handled in traditional ways. Thus, the vision of a digital, efficient administrative apparatus is at risk.<\/p>\n\n\n\n<p>Many citizens may not even be aware that they can also use their electronic identity card online. The abolition of the free reset letter exacerbates this problem, as those who do not actively engage with it will only learn about this change when it is too late. The result could be confusion and complaints about the increased difficulty of accessing digital administrative processes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion: A careful consideration of steps towards digitalization is crucial<\/h3>\n\n\n\n<p>The abolition of the free reset letter for the eID raises questions about the careful consideration of steps towards digitalization. It is important that the benefits of digital solutions are not undermined by bureaucratic hurdles and unnecessary burdens for citizens. The federal government should consider how to promote and facilitate the use of the eID, rather than presenting potential users with additional challenges. Only in this way can the vision of an efficient and digital administration in Germany be realized. In the case of the reset letter, an alternative service could certainly have been developed that is less costly yet still attractive to citizens. This way, the acceptance of digital administrative services would not have to suffer.<\/p>\n\n\n\n<p><small>Post updated on January 4, 2024: In the first heading, \"reset letter\" was replaced with \"PIN letter.\"<\/small><\/p>\n\n\n\n<p><small>Note: This post has been optimized by AI and personally verified for accuracy.<\/small><\/p>","protected":false},"excerpt":{"rendered":"<p>To make it easier to identify oneself for digital applications, a new identity card was introduced in Germany, which can be used not only as a physical document but also as an eID (Electronic Identity). Unfortunately, the federal government has made a decision that could negatively impact the acceptance of this useful tool.<\/p>","protected":false},"author":1,"featured_media":19678,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[8,10],"tags":[],"class_list":["post-19675","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meinung","category-public-administration"],"_links":{"self":[{"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/posts\/19675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/comments?post=19675"}],"version-history":[{"count":5,"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/posts\/19675\/revisions"}],"predecessor-version":[{"id":19728,"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/posts\/19675\/revisions\/19728"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/media\/19678"}],"wp:attachment":[{"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/media?parent=19675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/categories?post=19675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ericfischer.eu\/en\/wp-json\/wp\/v2\/tags?post=19675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}